About Us

A Premium Service at a Competitive Price

 

An Overview

We are an established, family-run business with a strong reputation for providing professional cleaning services to businesses of all different types and sizes in both the public and private sectors, as well as domestic and one-off house cleaning. We endeavour to make a difference within our clients’ businesses, focusing on exemplary customer service and delivering detailed, high quality cleans.

With over 6 years in the professional cleaning sector, we pride ourselves on knowing exactly what it takes to deliver a consistently high level of cleaning for your workspace or property. We vet our cleaners whilst interviewing them in their own home’s and aim to protect their welfare when working in your premises through vigilant Health and Safety guidance.

We believe in long-lasting relationships with our clients and cleaners, built on trust and the care we take to deliver the results you expect. We listen to your needs and offer professional advice, creating a balance that we find is effective in conducting a cleaning service we take pride in and are proud to offer.

Getting To Know Us

We thought this might be a good time to tell you a bit about ourselves. We started off in domestic cleaning (Time For You across East Devon and West Dorset). The companies grew very quickly.

Due to the success of Time For You and the frequent enquiries we received for commercial cleans, we felt we needed to evolve into a separate commercial enterprise as well. Hence Cleaning South West.

We now proudly work to offer both domestic and commercial specialist cleaning through both businesses across the South West. 

Best Commercial Cleaning Company Devon Dorset Somerset Owners
Ollie-Bailhache-Director-Best-Commercial-Cleaning-Devon-Dorset-Somerset-©Neil Bigwood

Ollie - Account Manager

Ollie has always been a business owner, running a successful tree surgery business after leaving school. Used to client facing appointments and working with subcontractors, Ollie’s skills have been effectively transferable to the cleaning business. Ollie loves to get out and about, exploring different properties and premises as well as meeting a diverse range of people through client appointments and cleaner interviews
Dominique-Bailhache-Best-Commercial-Cleaning-Devon-Dorset-Somerset-©NeilBigwood

Dominique - Office Manager

Dominique used to be a cleaner in both domestic and commercial environments and therefore has hands on knowledge about what is entailed. Dominique then became a personal assistant for another Time For You cleaning company and went on to build her own business with husband Ollie. They now clean over 200 houses a week. Dominique’s skills lie in administration and customer service, ensuring streamline admin processes within Cleaning South West, resulting in efficient customer communication and setting up of cleans.

Between us, we have a wealth of relevant experience and versatile skills. We believe the reasons that we have been successful in the cleaning industry is recognising the importance of prompt client communication, high standards of cleaning and strong working relationships with our cleaners.

We pride ourselves on being honest, reliable and professional. We will always, within reason, go the extra mile for our customers.

Reasons for Choosing Cleaning South West

No long tied in contracts

We don’t believe in tying our clients into unnecessary long contracts. We operate a 30-day rolling contract and are confident that you will want to work with us long term.

Highest cleaning standards

Our cleaners are hardworking, thorough and uphold our high standards of customer service.

Dedicated client support team

Our dedicated client support team are available during office hours to support you with any aspect of your commercial cleaning. We can also offer extra cleans on an ad-hoc basis e.g. special client visits, inspections etc.

Flexibility & Peace of Mind

Before a cleaner can join our team we conduct stringent vetting checks which include:

1) An initial phone interview to check that the candidate is right for our clients

2) Collation of candidate’s references

3) Inspection of identification documents

4) A home visit to verify proof of address

5) We provide both public liability and accidental damage insurance

Best Commercial Cleaning Dorset Devon Somerset Cornwall ABOUT 1

Happy Customers & Staff

We regularly receive positive feedback as good customer service is our number one aim

“Since working with Cleaning South West, we have noticed a decrease in our staff absence (due to sickness) by almost 2%. One of the factors of this will be that Cleaning South West do such a thorough job of cleaning our offices. We’re very happy!”

J. Milton, Torquay

“Cleaning South West are like no other. They are head and shoulders above other cleaning companies we have used and worth every penny.”

Mr J. Foster

Door Doctors, Devon.

“As a school type setting, high cleaning standards are a must. Cleaning South West  have been excellent at providing us with cleaners who have exceeded our high expectations.”

Ms K. Woolacott

1-2-1 Mentors, Exeter.

“Cleaning South West are great to work with, they are really supportive and refer great hours to me that suit my lifestyle. I have kids at school so I can only work in the evening when my partner comes home from work. Cleaning South West make sure I have cleaning hours for those times. When we went on holiday for a week they made sure my hours were covered so I had the job to come back to. I really love working with them.”

Ms G. Simmons

Exeter based cleaner

What We Do

You will have a dedicated team of cleaning operatives to ensure personal pride is taken with every clean. You will also have a dedicated account manager to support you with every aspect of your commercial cleans.

Whether it’s an office, showroom, school, restaurant or shop, holiday let or house, we are committed to going above and beyond your expectations to make your workplace or property sparkle.

 

  • Dedicated Team
  • Insured
  • Account Manager